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Privacy Policy

Last updated: September 2, 2026

This Privacy Policy explains how Omniclue LLC ("Omniclue," "we," "us," or "our") handles information in connection with the Omniclue website and KiF, including the KiF Chrome extension and related services.

Chrome Web Store and Google API Data

The use of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

KiF uses this information only as necessary to provide, maintain, secure, and improve the product functionality described to users.

1. Information KiF May Process

KiF is designed to help users understand work across connected software development systems. Depending on the features you use and the services you connect, KiF may process information such as:

  • Account and authentication information used to identify or authorize a user.
  • Contact information you provide directly to Omniclue.
  • Jira tickets, issue fields, relationships, planning information, and related work context.
  • Confluence pages, documentation, and related source material.
  • Slack messages and conversation context when a user uses supported Slack functionality.
  • Information, text, files, screenshots, images, or other material a user intentionally provides to KiF.
  • Voice or transcription input when a user intentionally uses supported voice or transcription features.
  • Product settings, workspace preferences, layout choices, and other configuration information needed to preserve a user's chosen experience.
  • Content a user intentionally creates or edits in KiF, such as document drafts or other saved work.
  • Technical information reasonably necessary to operate, troubleshoot, secure, and improve the service.

The specific information available to KiF depends on the features a user chooses to use, the permissions granted, and the systems the user chooses to connect.

2. How We Use Information

Omniclue may use information processed through KiF to:

  • Provide requested KiF functionality.
  • Connect and analyze information across supported systems.
  • Surface missing context, risks, relationships, questions, and other work-related signals.
  • Support testing, documentation, planning, release, search, awareness, capture, sharing, and resolution workflows.
  • Deliver information to user-selected destinations when the user requests that action.
  • Authenticate users and manage product access.
  • Operate, maintain, troubleshoot, secure, and improve KiF.
  • Where historical analytics features are enabled, retain limited information needed to measure trends, changes, time savings, and changes in work conditions over time.
  • Respond to support requests and communications.
  • Comply with legal obligations and protect the rights, safety, and security of Omniclue, our users, and others.

3. Connected Services

KiF may interact with third-party services such as Jira, Confluence, Slack, identity providers, payment providers, and other services that a user chooses to connect or use with KiF.

Information obtained from a connected service is handled in connection with the functionality requested by the user and remains subject to applicable permissions, contractual obligations, platform requirements, and this Privacy Policy.

Third-party services also operate under their own terms and privacy policies. Omniclue does not control the independent privacy practices of those services.

4. Automated and AI-Assisted Processing

Some KiF features may use automated or AI-assisted processing to analyze, organize, summarize, compare, classify, or otherwise help users understand information related to their work.

Automated results may be incomplete or inaccurate. KiF is designed to assist users rather than replace professional judgment or a user's responsibility to verify important decisions.

5. Sharing of Information

Omniclue may share information only as reasonably necessary to operate KiF, provide functionality requested by the user, work with service providers that support the service, comply with law, or protect legitimate rights and security interests.

KiF may also send information to a third-party destination when a user intentionally selects that destination or requests that information be shared there.

Omniclue does not sell personal information or user workspace content for advertising purposes.

6. Data Retention

KiF is designed to use project information when it is needed rather than permanently retain every ticket, page, conversation, or other source it encounters. Most working context associated with the ticket, page, or work currently being reviewed is temporary and is replaced or retrieved again as the user moves to different work.

Some information is retained when persistence is necessary to provide expected product functionality. This may include settings, workspace and layout preferences, account or access information, and work a user intentionally creates or edits, such as document drafts.

KiF supports historical analytics and impact functionality. Where those features require historical context, limited information may be retained to measure trends, changes, time savings, recurring conditions, and whether work conditions are improving or declining over time.

Omniclue does not intend to retain project information simply because KiF encountered it. Retention is based on whether the information is necessary to provide an ongoing feature, preserve user-created state, support legitimate business or security needs, or comply with legal obligations.

Information stored in or sent to a connected third-party service may also remain subject to that service's own retention practices and policies.

7. Security

Omniclue uses reasonable administrative and technical measures intended to protect information handled through KiF. No method of electronic storage, processing, or transmission can be guaranteed to be completely secure.

Users are responsible for maintaining the security of their own accounts, devices, credentials, connected services, and access permissions.

8. User Choices and Requests

Users can control many categories of information available to KiF by choosing which features to use, which systems to connect, and which permissions to grant.

To ask a privacy question or request assistance relating to personal information associated with Omniclue, contact [email protected].

9. Children's Privacy

KiF is a professional software-development tool and is not directed to children. Omniclue does not knowingly design KiF for use by children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy as KiF, our business, or applicable requirements change. When we make material updates, we will revise the date shown at the top of this page and provide additional notice when required.

11. Contact

Questions about this Privacy Policy may be sent to [email protected].

Omniclue LLC
United States

Omniclue

Reducing friction between people, information, and systems.

© 2026 Omniclue LLC. All rights reserved.

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