KiF Support

How can we help?

For help with KiF, account access, connected services, product behavior, billing, privacy, or other support questions, contact Omniclue at [email protected].

When contacting support

Providing a few details can help us understand the issue more quickly. When appropriate, include:

• A short description of what you were trying to do.
• What you expected to happen.
• What happened instead.
• The KiF feature or connected service involved.
• Relevant error text or a screenshot, if one is available.

Please avoid sending passwords, authentication tokens, private keys, payment-card information, or other sensitive credentials through email.

Connected-service issues

If the issue involves Jira, Confluence, Slack, or another connected service, include the name of the service and a description of the workflow you were using. Do not send credentials or access tokens.

Privacy requests

Privacy questions and requests relating to information associated with Omniclue or KiF can also be sent to [email protected].

General inquiries

For partnerships, business inquiries, or questions that are not product-support issues, contact [email protected].

Legal information

You can review the Privacy Policy and Terms of Service for additional information about KiF and Omniclue LLC.